Terms and Conditions

Account registration and verification

Registration is permitted only for individuals aged 18 years or older who reside in a jurisdiction where online gambling is lawful and not prohibited by local statute.

BeonBet Casino reserves the right to request supporting documentation including proof of identity, proof of address, and proof of payment ownership at any stage of the customer relationship.

Each person may hold one active account on our platform. Duplicate registrations, accounts created using false information, or accounts shared with third parties will be closed, with any resulting balances subject to review.

Deposits, withdrawals, and currency handling

Funds deposited into your account must originate from a payment instrument held in your own name. Withdrawals are processed back to the original deposit method wherever technically possible.

Processing times depend on the chosen payment provider but typically range from a few minutes for e-wallets to up to five business days for bank transfers.

BeonBet Casino does not charge internal fees for standard transactions, although intermediary banks and payment networks may apply their own charges outside our control.

Bonuses, promotions, and wagering requirements

All promotional offers are governed by specific bonus terms presented at the time of opt-in, including wagering multipliers, maximum bet caps, eligible games, and validity windows.

Bonus abuse, including arbitrage strategies, low-risk betting patterns designed to exploit promotions, or coordination between multiple accounts, will trigger forfeiture of bonus funds and any associated winnings.

Promotions may be modified, suspended, or withdrawn at the discretion of BeonBet Casino, with reasonable notice to active participants where practical.

Game integrity and technical issues

All games offered on the platform use random number generators audited by independent testing laboratories, ensuring fair and unpredictable outcomes for every player.

In the event of a confirmed software malfunction, the affected round or transaction will be voided and any stakes reasonably refunded, regardless of any apparent result displayed on screen.

Dispute resolution and governing law

Complaints should first be directed to our customer support team, who will investigate and provide a substantive response within 14 calendar days of receipt.

If a resolution cannot be reached internally, the matter may be escalated to the Curaçao Gaming Control Board under licence OGL/2024/112/0974, whose decision is binding on the operator.

These terms are construed in accordance with the laws governing the operator's licence, without prejudice to mandatory consumer protections available to residents of the United Kingdom.